Our Services
Comprehensive IT Support for Stability and Peace of Mind
Minimized Downtime
- A single ransomware attack can cost small businesses $54,904 in downtime, according to the Coveware Q4 2018 Global Ransomware Marketplace Report.
- Downtime can be devastating; our proactive maintenance and 24/7 monitoring keep your systems running smoothly, reducing interruptions and preventing costly outages.
Better IT Security
- Two-thirds of small and medium-sized businesses have experienced a cyber attack, according to the Ponemon State of Cybersecurity in SMBs Report.
- Sleep easier knowing your data and IT assets are protected with fully managed antivirus, firewalls, and backups.
Full-Service IT Management
- 1 in 3 office workers spends at least 8 hours a month on IT work outside their responsibilities.
- No more disruptions or distractions: we cover all aspects of your network so you don’t have to, from software and hardware to user support.
Our ongoing maintenance support services, project management, and capital improvement costs are competitively priced. We offer flat-rate, monthly support plans to help businesses manage IT infrastructure efficiently while reducing stress and uncertainty about future technology investments. Our IT services and support are available 24/7.
24/7 Network Monitoring & Proactive Maintenance
We continuously monitor network activity to detect and resolve issues before they escalate. Our proactive maintenance covers desktops, laptops, and network hardware, running silently in the background to ensure seamless operations without disrupting your employees.
Anti-Virus Protection & Patch Management
Our advanced patching engine silently updates operating systems and third-party software, keeping your systems secure and compliant. With real-time threat protection and automated updates, we minimize vulnerabilities without disrupting productivity.
Cloud Services & Data Management
We specialize in secure, scalable cloud solutions for storage, computing, and collaboration. Our data management services ensure efficient backups, seamless access, and disaster recovery, keeping your business data protected, accessible, and optimized for performance.
Data Cabling Installation & Relocation
We design and install structured cabling solutions for reliable, high-speed connectivity. Whether setting up a new office or relocating, our team ensures seamless network integration, minimal downtime, and optimized cable management for efficient IT infrastructure.
IP/Analog CCTV Security Systems
We install and maintain high-resolution IP and analog CCTV systems for 24/7 security monitoring. Our solutions provide remote access, motion detection, and secure storage, ensuring clear surveillance footage and enhanced protection for your business.
Layered Security, Backup & Network Protection
Protecting your business from evolving threats requires multi-layered defense. We deploy and manage antivirus software, monitor firewall configurations, track backup jobs, and analyze network traffic to prevent, detect, and respond to cyber threats before they cause damage.
Network Security, Firewalls & VPNs
We safeguard your network with enterprise-grade firewalls, secure VPNs, and real-time threat monitoring. Our solutions prevent unauthorized access, encrypt data, and ensure secure remote connectivity, keeping your business protected from cyber threats.
POS System Implementation, Maintenance & Support
Our team delivers end-to-end POS solutions, from installation and configuration to ongoing maintenance and support. Our services ensure secure transactions, seamless integration, and minimal downtime, keeping your business operations smooth and efficient.
Remote Help Desk & Onsite Support
Our 24/7 remote help desk and onsite IT support ensure fast issue resolution with minimal downtime. From troubleshooting software and hardware problems to onsite system maintenance, we keep your business running smoothly with expert assistance whenever you need it.
Strategic IT Consulting
Piccola Tech delivers expert IT guidance to align technology with your business goals. From infrastructure planning and security strategies to cloud adoption and cost optimization, our consulting services ensure informed decisions that drive scalability, efficiency, and long-term growth.
VoIP Services & Phone Systems
We offer reliable VoIP solutions with crystal-clear calls, advanced features, and seamless integration. Our services include installation, configuration, and ongoing support, ensuring cost-effective communication, scalability, and secure connectivity for your business.
Windows Desktop & Server Support
We provide comprehensive support for Windows desktops and servers, including installation, configuration, updates, and troubleshooting. Our services ensure system stability, security, and performance, keeping your business operations running smoothly with minimal disruptions.
